Charlested Home
Delivery & Shipping
| Service | Cost | Lead Time | Notes |
|---|---|---|---|
| Standard UK Mainland Delivery — In Stock | £5.95 | 2 working days | Items showing as in stock on the product page. Dispatched Mon–Fri, excluding bank holidays. |
| Standard UK Mainland Delivery — Available to Order | £5.95 | Approx 14 working days | Items showing as available to order. Your order is placed with our supplier and dispatched to you as soon as it reaches us. |
| Fragile & Small Furniture | £5.95 | Varies by route | Includes mirrors and breakables. May take longer depending on courier availability. |
| Furniture Delivery (Mainland UK) | £49.00 | Approx 14 working days | Timescales vary slightly by postcode. Delivery to downstairs room only. Rubbish removal available at additional cost. |
| Pre-Order Items | As above | Confirmed by email | Clearly marked on the product page. We will confirm your dispatch date once the stock date is known. |
| Northern Ireland, Republic of Ireland & Remote Areas | Price on application | +up to 10 days | Costs vary by weight, size, and fragility. A quote will be provided before dispatch. Customs charges may apply to Republic of Ireland orders. |
What the Status on Each Product Page Means
Every product page carries a live availability marker beneath the add to basket button. Here is what each one tells you.
In Stock
2 working days
Sitting on our shelves and ready to send. Furniture marked in stock still travels on our specialist service, so allow approximately 14 working days.
Only 1–3 Left
2 working days
The last few pieces of that line. Once they sell, the item moves to available to order.
Available to Order
Approx 14 working days
Ordered in from our supplier for you and sent on as soon as it arrives with us.
Pre-Order
Date confirmed by email
Reserved from an incoming delivery. We will be in touch with your dispatch date.
General Dispatch
We aim to have in-stock items with you in 2 working days. Items showing as available to order take approximately 14 working days, as we place them with our supplier once you order.
Furniture is delivered on a specialist service and takes approximately 14 working days whether or not it is showing as in stock, as the timing is set by the delivery route rather than our warehouse. Fragile items may also take a little longer. During busy periods such as sales or promotions, dispatch times may be slightly extended.
In line with our commitment to sustainability, we may consolidate your order into a single delivery where possible, unless you request otherwise.
Changing Your Delivery Address
If you need to update your shipping address after dispatch, a courier administration fee applies:
For any special delivery requests, please contact us as early as possible.
Furniture Deliveries
All furniture is delivered by a specialist courier at a flat £49.00 to mainland UK, arriving in approximately 14 working days. Exact timings vary a little by postcode. You'll be contacted directly to arrange a convenient delivery date. While specific time slots cannot be guaranteed, the courier will provide an estimated arrival time on the day.
Before ordering, please ensure your item can be safely delivered — consider doorways, staircases, and access routes.
30-Day Returns
If something isn't right, you have 30 days from delivery to return it. There's no form to fill in and no hoops to jump through — simply contact us and we'll arrange it with you.
Items should come back to us unused and in their original packaging wherever possible. For furniture, please let us know before the item is assembled so we can arrange collection.
Northern Ireland, Republic of Ireland & Remote Postcodes
We do deliver to Northern Ireland, the Republic of Ireland, and remote UK postcodes — delivery costs are price on application and vary depending on the size, weight, and fragility of your order.
We can provide a quote prior to purchase on request, or our team will contact you after ordering to confirm the additional cost. If you choose not to proceed once the delivery cost has been confirmed, your order will be cancelled and refunded in full.
International & Overseas Delivery
We currently deliver furniture within Mainland UK only. If you wish to arrange your own courier for overseas delivery, you're welcome to do so — however, once the item leaves our care, we cannot accept responsibility for any damage or loss during transit.
Click & Collect is not currently available for furniture orders.
Ensuring Smooth Delivery
To help us get your order to you without a hitch, please:
- Enter your delivery address accurately, including your full postcode.
- Include a contact telephone number so our couriers can reach you to coordinate delivery or rearrange if needed.
If you're ever unsure about the status of your order, don't hesitate to get in touch: