Ex-Display Furniture | Terms & Conditions

1. Definition of Ex-Display Items

Ex-display items are products that have been used for showroom display, photography, exhibitions, or demonstrations. As such, they are not sold as brand-new goods.

2. Condition of Ex-Display Items

All ex-display furniture is sold as seen and as described at the point of sale.
While every effort is made to ensure items are in the best possible condition, ex-display furniture may show signs of use, including but not limited to light marks, minor cosmetic imperfections, or wear consistent with being displayed.

These characteristics are not considered faults.

3. Packaging

Ex-display items may arrive unboxed or not in their original packaging. Protective packaging will be used where reasonably possible to ensure safe delivery, but original manufacturer packaging is not guaranteed.

4. Returns & Refunds

Ex-display furniture is non-returnable and non-refundable.

By purchasing an ex-display item, you acknowledge and accept that:

• The item is sold at a reduced price to reflect its ex-display status.

• You waive your right to cancel, return, or request a refund for reasons relating to appearance, condition, packaging, or minor cosmetic wear.

This does not affect your statutory rights in relation to goods that are:

• Not as described, or

• Unfit for purpose, or

• Faulty beyond what was clearly disclosed prior to purchase.

5. Inspection & Acceptance

Where possible, customers are encouraged to inspect ex-display items prior to purchase. If purchasing online or remotely, detailed descriptions and/or images will be provided to accurately represent the item’s condition.

Completion of purchase constitutes acceptance of the item’s condition.

6. Statutory Rights

Nothing in these terms affects your rights under the Consumer Rights Act 2015. These terms apply specifically to the disclosed and accepted condition of ex-display goods.